About Contractor Management

Hilton Foods is committed to putting safety, health and wellbeing at the centre of what we do and has implemented a Contractor Management System at the meat processing plants below:

Australia

  • Bunbury
  • Truganina
  • Heathwood

New Zealand

  • Wiri

How it works

The Contractor Management System allows contracting companies to self-register by entering their company details and requested documents (including insurances, licences, and safety documents) depending on the work they do for Hilton Foods.

All contractor workers must also be registered – their roles chosen and online inductions completed – so they can access the plants and work safely at site.

Pegasus

Pegasus connects a competent workforce. They manage the Contractor Management System on behalf of Hilton Foods.

The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract

Visit pegasus.net.au

The Registration Process

The Hilton Foods Contractor Management process is completed in two parts: company registration and worker registration, which includes induction bookings.

We suggest you read through the steps before you get started, giving yourself time to source and upload the information about your business and employees who will work for Hilton Foods meat processing plants:

Australia

  • Bunbury
  • Truganina
  • Heathwood

New Zealand

  • Wiri

A nominated administrator from your business will be required to complete the steps below.

User guides with screenshots can be found on the Help and Resources page.

Let’s get started!

STAGE 1: BUSINESS REGISTRATION (CLICK TO EXPAND)

Step 1 > Register a user name and password

Click the button below to find the Contractor Management System where you will register your business.

Start by entering a user name of your choosing, plus your email address and a password.

Your login details will be confirmed via email.

Step 2 > Register company details

Using your new details, login to the Hilton Foods Contractor Management system

Follow the process to register your company by:

– answering profile questions, and

– selecting the insurances and licences you can supply to support your business registration.

The information you enter here will determine your category, and therefore the cost of your registration.

Step 3 > Pay for registration based on category

You will now pay for your business registration and subscription in the system. The cost is for:

– the verification of your company information and documents to WHS standards,

– the management of your profile, including access to local support teams if you need help in the system.

The cost will depend on your category and the complexity of validating your registration.

    • $600 + GST
      • Category 1a; Category 1a 1408
    • $500 + GST
      • Category 1b; Category 1b 1408
    • $100 + GST
      • Category 2; Category 2 1408; Category 3
    • No cost
      • Subcontractor

For more information about costs, view the FAQ.

Step 4 > Upload documents to support registration

You will be prompted to upload valid copies of licences, insurances and any accreditation documents you indicated you could supply to register your business in Step 2.

Step 5 > Complete Safety Management System (SMS) review

The final step for contractor registration is to successfully complete an SMS review. An SMS review is an independent desktop review of your Work Health and Safety documents by a qualified WHS professional. The documents you’ll be asked to upload for your SMS review depend on your category and may include, but are not limited to:

– WHS / OHS Policy

– Environmental Policy

– Risk Management Procedures

– Systems of Work Process, including Incident Management

– Drug and Alcohol Management

– Emergency Management

– Training Procedures, including Induction Management

– Subcontractor Management (if applicable)

– Continual Improvement Processes

Your SMS questions and submitted documents will be audited within five business days of submission and you’ll be emailed if corrective actions are required for you to meet compliance.

Your business registration is complete when both the SMS and document upload steps have been verified and approved.

To reach compliance to work for Hilton Foods, you must next register your workers, purchase their site access cards, and book their inductions in the Worker Roles Portal.

Please click to expand the steps below

STAGE 2: WORKER REGISTRATION (CLICK TO EXPAND)

Step 1 > Login and add workers

On business registration approval (stage 1), Pegasus will email you login details and a link to register your workers.

Using these emailed details, login and add your workers – you’ll start by selecting Manage Roles and then Add New Employee. From here you can enter and save their personal contact details, address, phone and email.

Step 2 > Choose roles and book training

Continuing through the worker’s profile, the next step is to Add New Role. Here you will choose the appropriate Induction Level for your worker and book their two online inductions. They will be emailed links and login details.

Click here for more information about the Induction Levels

Step 3 > Pay for worker registration and access card

Pay for your worker’s registration and order their access ID cards to work for Hilton Foods.

Worker registration costs $5 + GST per person for profile verification and the supply of a plastic access ID card and e-card.

The two online inductions costs $10 + GST per worker each, for a total registration cost of $25 + GST per worker.

Replacement cards are $15 + GST. A tax invoice will be supplied on payment.

Step 4 > Pegasus validates profile and applies roles

Pegasus will validate your worker’s profile, and once they successfully complete their online induction, their role will be applied to their profile. At this time, their plastic access ID card will printed and sent, and their e-card sent to their nominated mobile number.

It’s important that you keep worker’s details up to date. You can login at any time to update your account or their profiles. During registration, you may also elect to invite your worker to the Worker Portal, allowing them to maintain their own profile to work for Hilton Foods.

Pegasus Gateway

Once you have completed both stages to register, the system can be accessed by creating a Pegasus Gateway account, and adding the Hilton Foods tile. This allows you to access both parts of the Hilton Foods Contractor Management System from one place with one login.

We suggest you save Pegasus Gateway to your bookmarks for easy access > login.poweredbyonsite.com

Click for resources to help you set up a Gateway account.

Process Wheel

Help and Resources

System Documents & Forms

Registering your business

Registering your workers

Helpful Resources

The Induction Levels detail roles and their corresponding induction requirements, guiding you to select the correct role and training for your workers in the system.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your workers approved faster.

This Knowledge Base includes steps to help an administrator check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Hilton Foods Contractor Management System and Worker Role Portal.

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/OCCS/Person

Demonstration Webinar for Contractors

Frequently Asked Questions

Please click to expand the FAQ below.

Where do I register in the system?

Select the REGISTER BUSINESS button at the top of the page to find the Hilton Foods Contractor Management System where you will register your business.

Once you have registered both your business and workers (you will be emailed login details to register workers on business registration approval), you can create an account in Pegasus Gateway (button at the top of the page).

What benefit does the contractor management process have for contractors?

Registration ensures contractors are qualified to work for Hilton Foods. It allows you to keep company and worker information up to date in one place online, and to ensure your business and workers are qualified and compliant to safely work at site.

What does it cost to register my business and workers?

BUSINESS

The cost you pay will depend on your category and the complexity of validating your registration:

  • $600 + GST
    • Category 1a; Category 1a 1408
  • $500 + GST
    • Category 1b; Category 1b 1408
  • $100 + GST
    • Category 2; Category 2 1408; Category 3
  • No cost
    • Subcontractor

This cost is for the verification of your company information and documents to WHS standards, the management of your profile, and includes access to local support teams if you need help in the system.

WORKERS

Worker registration costs $5 + GST per person for profile verification and the supply of a plastic access ID card and e-card. The online inductions costs $10 + GST per worker each, for a total registration cost of $25 + GST.

All costs are in your local currency.

Who do I contact if I have questions or need help?

You can contact Pegasus, who manages the system on behalf of Hilton Foods. Visit Contact Us for details.

I’ve received a text message from an international +44 number about a Hilton Site Access eCard. Is this legitimate?

Yes. Our eCards are distributed by a global texting service and could come from a number of different international area codes.